June 23, 2024

  1. Client Communication Flexibility: Provide multiple communication channels (e.g., chat, email, notifications) to accommodate clients who vary in their engagement frequency.
  2. Visual Decision Support: Implement tools that allow clients to visualize project outcomes (e.g., 3D renderings, virtual walkthroughs) to mitigate dissatisfaction with aesthetic choices.
  3. Timeline Management: Include a detailed timeline feature that explains delays or changes in the project schedule to keep clients informed and manage expectations.
  4. Progress Tracking: Offer a robust photo and video documentation system, similar to CompanyCam, to help contractors document and share real-time progress with clients.
  5. Customization and Personalization: Allow customization of project management features to suit different types of projects and client needs, ensuring that the platform is flexible enough for various contractor workflows.
  6. Integration with Other Tools: Ensure the platform can integrate with other popular software tools that contractors might already be using (e.g., accounting software, customer relationship management systems).
  7. Educational Resources: Provide resources and support to help contractors and clients understand how to use the platform effectively, potentially including tutorials, FAQs, and customer support options.
  8. Feedback Mechanism: Incorporate a system for clients to provide feedback on their experience and the project outcome to help contractors improve their services.