- Every customer is different
Some clients are on it 24/7
Some check in once a week
During the job you gotta check up periodically
- Client picks tiles from different options, doesn’t like the result, not in terms of the craftsmanship but they don’t like how it looks. So they claim you picked it
Provide different options
- https://companycam.com/
- Timeline - help people stay up to date
- Explain why an extra week was added to the project because client doesn’t know
- Customers need to visualize the result